IBM Machine After-Sales Service and Support

IBM AFTER-SALES SERVICE · SPARE PARTS · MAINTENANCE · REMOTE DIAGNOSTIC · KOREA EVER-POWER

IBM Machine
After-Sales Service and Support

Korea Ever-Power’s ZQ series IBM machine after-sales service programme covers the complete lifecycle of ZQ40 through ZQ135 IBM machines in Korean and global customer facilities — from machine installation and operator training through preventive maintenance scheduling, spare parts supply, remote diagnostic support and on-site engineering visits. IBM machine uptime is a direct production economics variable: every unplanned ZQ machine stoppage hour costs Korean IBM container producers KRW 140,000-500,000 in lost production margin depending on machine model and container programme.

Spare Parts • Preventive Maintenance
Remote Diagnostic • On-Site Support
Korean & Global IBM Customers

ΚΟΡΕΑ EVER-POWER · ΑΝΣΑΝ-ΣΙ, ΓΚΙΕΟΝΓΚΙ-ΝΤΟ · ΙΟΥΛΙΟΣ 2026

ZQ IBM AFTER-SALES SERVICE · KEY RESPONSE COMMITMENTS

REMOTE RESPONSE

<2 hours

Korea Ever-Power remote diagnostic response within 2 business hours for ZQ IBM machine fault during Korean and global business hours (09:00-18:00 KST Monday-Saturday). Emergency outside-hours: 4-hour response via Korea Ever-Power on-call engineer service

SPARE PARTS SUPPLY

Same-day dispatch

Korea Ever-Power maintains ZQ series IBM spare parts stock at Ansan-si for same-day dispatch to Korean customers (DHL/Lotte Global or Korean domestic courier). International spare parts: DHL Express 2-5 day delivery to global ZQ IBM customers at listed addresses

ON-SITE RESPONSE

Next-day (Korea)

Korea Ever-Power on-site engineer next business day for Korean ZQ IBM customers requiring on-site mechanical or electrical fault resolution. International on-site: 3-7 business days depending on destination country and visa requirement

WARRANTY

12 μήνες

Korea Ever-Power standard ZQ IBM machine warranty: 12 months from machine acceptance at customer factory, covering manufacturing defects in ZQ machine components (excluding consumables, mould tooling and customer-caused damage). Optional 24-month extended warranty available

ΤΜΗΜΑ 01

Installation and Commissioning Service at Customer Factory

Korea Ever-Power provides on-site installation and commissioning service for all ZQ series IBM machine purchases — a Korea Ever-Power factory-trained application engineer visits the Korean or global customer factory to supervise ZQ machine installation, connect auxiliary equipment, commission production parameters and qualify the IBM mould set in the customer’s specific production environment. The IBM machine commissioning service is included in the ZQ machine purchase price for Korean domestic customers and available as a separately quoted service for international customers. The Korea Ever-Power ZQ series IBM machine commissioning engineer visit covers all stages from machine unboxing and levelling through full production qualification and operator handover at the Korean or global customer’s factory.

Korea Ever-Power Ansan-si workshop — ZQ IBM machines undergoing factory acceptance testing (FAT) with customer mould sets and specified PP/HDPE resin before delivery to Korean and global IBM customers. The FAT is the starting point of Korea Ever-Power’s after-sales service relationship with the ZQ IBM customer: the FAT report documents the accepted production conditions, container quality data and ZQ machine parameter settings that Korea Ever-Power’s after-sales service team uses as the reference baseline for the ZQ machine’s entire Korean or global production lifetime.

Factory Acceptance Test at Ansan-si

Korea Ever-Power conducts ZQ IBM machine Factory Acceptance Test (FAT) at Ansan-si facility before delivery to all Korean and international customers who request it (FAT is included standard for Korean customers; available as separately quoted option for international customers at cost of travel to Ansan-si plus FAT engineering day rate). FAT scope: ZQ machine setup with customer mould set and customer PP/HDPE resin grade (supplied by customer to Ansan-si); 4-hour minimum stable production run per mould format; quality measurement of 50 containers per cavity (neck OD, weight, visual inspection); FAT report with all quality data, ZQ process parameter record and customer representative sign-off. Korea Ever-Power retains FAT report copy in the ZQ machine service file for lifetime service reference.

Customer Factory Commissioning

Korea Ever-Power commissioning engineer visits Korean customer factory after ZQ machine delivery for installation supervision and production startup. Commissioning scope: ZQ machine mechanical levelling and anchor bolt installation; electrical connection verification (three-phase supply, earthing, auxiliary circuit); cooling water connection (chiller circuit to ZQ mould cooling ports); compressed air connection to ZQ blow station; auto loader hose connection to ZQ throat; ZQ HMI parameter upload from FAT parameter file; production startup with customer mould set; startup quality qualification (50 containers per cavity measured and recorded against FAT reference); operator production training (2-4 hours per ZQ machine, covering ZQ HMI operation, process parameter monitoring, material changeover, mould changeover procedure, daily maintenance tasks); and commissioning report sign-off by Korean customer production manager. ZQ commissioning visit duration: 2-3 days for ZQ40/ZQ60; 3-5 days for ZQ80/ZQ110/ZQ135 at Korean customer factory.

ΤΜΗΜΑ 02

ZQ IBM Machine Preventive Maintenance Schedule

ZQ IBM PREVENTIVE MAINTENANCE SCHEDULE (ZQ40 / ZQ60 HYDRAULIC REFERENCE)

Daily (Every Shift)

Operator checks

ZQ HMI alarm review; hydraulic oil level check (sight glass); barrel temperature zone verification vs set; mould cooling water temperature inlet/outlet check; auto loader operation visual check; conveyor belt tracking check; any unusual noise or vibration noted to shift supervisor

Εβδομαδιαίος

Technician tasks

Hydraulic oil cleanliness check (NAS 1638 Class 7 target); barrel heater band terminal tightness check; injection cylinder seal inspection for weeping; mould cooling circuit flow rate measurement at each mould inlet; ZQ machine tie rod nut torque check; HMI parameter backup to USB

Monthly (500 production hours)

Engineer tasks

Hydraulic oil filter element replacement; hydraulic system pressure calibration check; barrel screw wear measurement (diameter gauge at screw flight tips); core rod straightness check (V-block measurement for large-format ZQ80/ZQ110); chiller condenser cleaning (air-cooled condenser fin brushing)

Annual (5,000 hours)

Korea Ever-Power visit

Korea Ever-Power service engineer on-site: hydraulic oil change (full drain/refill); injection cylinder seal replacement (preventive); barrel heater band resistance measurement and replacement if <90% original resistance; ZQ HMI display calibration; servo motor torque verification (ZQ60HE); annual service report issued

ΤΜΗΜΑ 03

Spare Parts: Critical Stock List for ZQ IBM Machines

Korea Ever-Power ZQ IBM mould tooling components — including injection cavity, core rod and blow mould components that are the primary wear parts in the IBM mould set. Core rods are the highest-wear mould component in ZQ IBM production (surface wear from polymer contact at 200,000-400,000 cycles per year) and are the most commonly replaced IBM mould spare part in Korea Ever-Power’s after-sales service programme. Korea Ever-Power stocks standard core rod sets for common ZQ40/ZQ60 IBM pharmaceutical and cosmetic formats at Ansan-si for same-day dispatch to Korean IBM customers requiring emergency core rod replacement.

SPARE PART	TYPICAL REPLACEMENT INTERVAL	PRIORITY	ΣΗΜΕΙΩΣΕΙΣ
Hydraulic oil filter element	500 hours	Κρίσιμος	Stock 2 elements per ZQ machine. Clogged filter causes hydraulic pressure loss → injection force reduction → short shots
Injection cylinder seal kit	Annual (preventive)	Κρίσιμος	Stock 1 seal kit per ZQ machine. Seal failure causes hydraulic oil leakage, injection force loss, clean room risk for ZQ60HE pharma programmes
Barrel heater band set	2,000-4,000 hours	Ψηλά	Stock 1 complete heater band set per ZQ machine. Heater band failure causes barrel temperature zone loss → process instability
Thermocouple set	1,500-3,000 hours	Ψηλά	Barrel temperature thermocouple failure triggers HMI alarm and PID control loss. Stock 1 set per ZQ machine
Core rods (mould)	5-8M cycles	Μέσον	Core rod wear produces preform eccentricity and wall variation. Annual core rod diameter measurement; replace when OD reduces >0.03mm from original
Proximity sensors (position)	3,000-6,000 hours	Μέσον	ZQ machine position sensors (injection carriage, rotary table, stripping cylinder) fail from vibration. Stock 2-4 sensors per ZQ machine

ΤΜΗΜΑ 04

Remote Diagnostic Service: Fault Resolution Without On-Site Visit

Remote VPN Diagnostic Access

Korea Ever-Power ZQ IBM machines from 2024 model year include a ZQ HMI VPN remote access module (optional retrofit available for pre-2024 ZQ machines). The VPN module allows Korea Ever-Power Ansan-si service engineers to access the ZQ machine HMI remotely over the Korean or global customer’s factory network (with customer authorisation) to read ZQ process parameter logs, alarm history, current sensor values and servo drive status without requiring an on-site visit. Remote VPN diagnostic resolves approximately 65% of ZQ IBM machine fault reports from Korean and international customers within 2-4 hours of the remote session start, covering parameter-related faults (temperature zone alarm, injection position alarm), PLC logic errors and sensor failure identification. Korea Ever-Power’s service engineer guides the Korean or international IBM customer’s production operator through component replacement or parameter adjustment via WhatsApp video call simultaneously with VPN HMI access for combined visual and data diagnosis.

Video Call Diagnostic for Non-VPN Customers

For ZQ IBM customers without VPN remote access (pre-2024 machines, customers with factory network restrictions), Korea Ever-Power’s Ansan-si service team conducts video call diagnostic via WhatsApp, KakaoTalk (Korean customers), Line or WeChat (Asian customers) with the Korean or international IBM customer’s production engineer. Video diagnostic procedure: customer engineer shares live ZQ HMI screen via phone camera while Korea Ever-Power service engineer guides alarm code identification, sensor status reading and step-by-step fault isolation in the ZQ PLC program. Korea Ever-Power service engineers are fluent in Korean, English and Chinese for video diagnostic communication with Korean domestic and Asian international ZQ IBM customers. Video call diagnostic resolves approximately 45% of ZQ IBM fault reports without requiring spare part dispatch or on-site visit — saving the Korean or international customer 1-5 days of production stoppage versus waiting for on-site engineer service.

Korea Ever-Power ZQ IBM mould tooling — injection cavity, core rod and blow mould components that require periodic inspection and refurbishment as part of the ZQ IBM machine after-sales maintenance programme. Core rods are inspected annually (OD measurement at 3 points) and replaced when wear exceeds 0.03mm below original specification. Injection cavities are repolished every 5,000 production hours when Ra surface roughness exceeds 0.05μm. Korea Ever-Power’s Ansan-si service team maintains stock of standard core rod dimensions for ZQ40/ZQ60 pharmaceutical and cosmetic container formats for same-day dispatch to Korean customers requiring emergency mould component replacement.

ΤΜΗΜΑ 05

Mould Maintenance and Core Rod Inspection Services

Annual Mould Inspection at Ansan-si

Korea Ever-Power offers an annual IBM mould inspection and refurbishment service at Ansan-si for Korean IBM customers who return mould sets for inspection between production seasons or after completing a multi-year production programme. Annual mould inspection scope: injection cavity bore measurement (target ±0.01mm from original cavity specification, repolish if surface roughness Ra exceeds 0.05μm from polymer deposit buildup); core rod OD measurement at tip, mid and base points (replace if any point >0.03mm below original OD); blow mould cavity surface inspection for polish wear (repolish if Ra >0.2μm from PP abrasion marks on blow mould surface); cooling channel flushing with descaling solution (Korean water hardness 100-250 ppm CaCO3 produces scale deposits in IBM mould cooling channels at 5,000+ hours, reducing cooling efficiency by 15-30%); injection cavity thread gauge check (GPI or BP pharmaceutical thread profile dimensions checked against thread plug gauge for wear). Korea Ever-Power issues annual mould inspection report with before/after measurements and recommended refurbishment actions for the Korean IBM customer’s mould set.

Core Rod Replacement and New Mould Orders

Korea Ever-Power maintains machining capacity at Ansan-si for core rod replacement manufacture and new mould set orders from existing ZQ IBM customers. Core rod replacement lead time: standard ZQ40/ZQ60 core rods (18-65mm OD, H13 steel) at 10-25 business days from order to dispatch from Ansan-si. Pharmaceutical IBM core rods with Ra 0.025μm surface finish and precision-ground straightness: 15-30 business days. New mould set orders for existing ZQ machine formats: Korea Ever-Power manufactures replacement mould sets for Korean customers expanding IBM production (new container format from existing ZQ machine) or replacing worn mould sets with new tooling at the original specification. Mould set lead times by format: ZQ40 standard PP pharmaceutical or cosmetic mould (4-8 cavities): 45-60 days. ZQ110/ZQ135 large-format mould: 60-90 days. All new Korea Ever-Power mould sets are validated on the ZQ machine at Ansan-si before dispatch to confirm container quality against the Korean customer’s approved specification.

ΤΜΗΜΑ 06

Global Service Coverage: International ZQ IBM Customer Support

International Spare Parts Dispatch

Korea Ever-Power dispatches ZQ IBM spare parts internationally via DHL Express from Ansan-si to ZQ machine customers in India (Mumbai, Chennai, Delhi: 2-3 day DHL delivery), Turkey (Istanbul: 2-3 days), Russia (Moscow via DHL Express courier where available, otherwise 5-10 days), South Africa (Johannesburg: 3-4 days), Brazil (São Paulo: 3-5 days), USA (2 days from Ansan-si to US major cities), and Mexico (2-3 days). Korea Ever-Power packages critical ZQ IBM spare parts (hydraulic seal kits, heater band sets, thermocouple sets, proximity sensors) in Ansan-si stock with DHL waybill prepared in advance for same-day dispatch on spare parts request from international customers. International spare parts orders received before 14:00 KST are typically dispatched same day; orders received after 14:00 KST are dispatched the following Korean business morning.

International On-Site Service Visit

Korea Ever-Power on-site service visits for international ZQ IBM customers are quoted on a time-and-materials basis: Korea Ever-Power engineer daily rate plus economy-class international airfare and accommodation from Ansan-si to the international customer facility. Standard international on-site visit duration: 3-5 days for major ZQ machine overhaul, mould refurbishment or new format commissioning. Korea Ever-Power has conducted IBM machine service visits to international ZQ customers in India, Turkey, Russia, South Africa, Brazil, the USA and Mexico following the case study programme customers detailed in the G-series IBM articles. Korea Ever-Power recommends international ZQ IBM customers conduct all possible remote diagnostic resolution before requesting on-site visits to minimise service cost — over 60% of international IBM service requests are resolved remotely without on-site visit through the VPN diagnostic or video call diagnostic service. Korea Ever-Power’s international service coordination is managed from Ansan-si by Korea Ever-Power’s export service team, which arranges engineer travel, customer factory access documentation and spare parts DHL coordination for international on-site service visits within Korea Ever-Power’s 3-7 business day international on-site response commitment.

Korea Ever-Power ZQ IBM 3-station operating principle diagram — the after-sales maintenance programme covers all three IBM stations: injection station (Station 1) barrel and hydraulic/servo maintenance; blow station (Station 2) mould cooling circuit maintenance and blow valve inspection; and stripping station (Station 3) stripping cylinder seal inspection and conveyor connection maintenance. Understanding the 3-station architecture helps Korean and global ZQ IBM customers’ production maintenance teams identify which station a specific IBM fault originates from, improving diagnostic accuracy for both remote video call support and on-site service visit preparation.

Συχνές ερωτήσεις σχετικά με τη μηχανική

IBM After-Sales Service — Engineering Questions

Ερώτηση 01

What is the most common ZQ40/ZQ60 IBM machine fault and how is it resolved?

The most common fault category in Korea Ever-Power ZQ40 and ZQ60 IBM machine service calls from Korean and international customers is barrel temperature zone alarm — a specific barrel heater zone failing to reach or maintain set temperature due to heater band failure or thermocouple failure. Barrel temperature zone fault occurrence: approximately 35% of all ZQ40/ZQ60 Korean service requests. Typical resolution: Korea Ever-Power service engineer identifies the failed zone from ZQ HMI alarm code via remote video call or VPN session; advises Korean customer operator to confirm the fault by checking zone indicator on ZQ HMI and measuring heater band resistance with a multimeter (heater band open circuit = resistance infinity = failed heater band; heater band resistance in specified range but temperature still not reached = likely thermocouple failure). Spare part dispatch: Korea Ever-Power dispatches the replacement heater band or thermocouple from Ansan-si spare parts stock same day (Korean customer) or next day dispatch DHL (international customer). Korean customer operator replaces the heater band or thermocouple under Korea Ever-Power video call guidance (Korean IBM production electrician task, 30-60 minute repair). ZQ machine restart and temperature verification confirms fault resolution. Total Korean customer downtime for barrel temperature zone alarm: typically 4-8 hours from fault to restart if spare part in Korean customer stock; 24-48 hours if spare part dispatched from Ansan-si same day. Korea Ever-Power strongly recommends all ZQ40/ZQ60 Korean customers maintain one complete barrel heater band set and thermocouple set in Korean factory stock to minimise IBM production downtime from this most common service requirement.

Ερώτηση 02

How long does Korea Ever-Power support ZQ IBM machines with spare parts after model discontinuation?

Korea Ever-Power commits to a 10-year spare parts supply guarantee for all ZQ series IBM machine models from the date of last production of that machine model — ensuring Korean and international ZQ IBM customers can continue operating their ZQ machines with genuine Korea Ever-Power spare parts for the expected production lifetime of the machine (typically 12-15 years for well-maintained ZQ IBM machines at Korean production conditions). ZQ model succession: when Korea Ever-Power introduces an updated ZQ model (e.g. ZQ40 second generation replacing first generation), spare parts for the first-generation ZQ40 remain available from Ansan-si stock for minimum 10 years after ZQ40 first generation production concludes. Critical spare parts (barrel heater bands, hydraulic seal kits, thermocouples, proximity sensors) for ZQ40 and ZQ60 first-generation models are stocked at Korea Ever-Power Ansan-si currently and will continue to be stocked through the end of the 10-year guarantee period. For ZQ IBM spare parts with third-party supplier components (certain electrical components, hydraulic valves, servo drives) where the original supplier has discontinued the component: Korea Ever-Power provides an approved substitute component specification with interchange engineering validation, ensuring Korean customers can source substitute components from Korean electronic or hydraulic component distributors where the original Korea Ever-Power component is no longer available.

Ερώτηση 03

Can Korea Ever-Power train Korean customer production staff on ZQ IBM machine operation and maintenance?

Korea Ever-Power provides formal ZQ IBM machine training for Korean customer production and maintenance staff at two levels. Level 1: Operator training (production team) — delivered on-site at Korean customer factory during machine commissioning, covering ZQ HMI navigation (production recipe selection, process parameter monitoring, alarm response), material loading and material changeover (PP to HDPE, colour masterbatch changeover), mould changeover procedure (mechanical mould change, recipe selection, startup shots inspection), daily operator maintenance (daily checks as per S02 maintenance schedule), and container quality self-inspection (visual check for silver streaks, neck check with go/no-go gauge). Duration: 4-8 hours per ZQ machine at Korean customer factory. Level 2: Maintenance technician training (maintenance team) — delivered at Korea Ever-Power Ansan-si facility (Korean customers) or on-site (for Korean factory with large ZQ machine fleet). Covers ZQ machine mechanical maintenance (hydraulic system, barrel, injection carriage, rotary table maintenance to component level), ZQ HMI PLC parameter structure and alarm code interpretation, hydraulic system fault diagnosis, barrel heater band and thermocouple replacement, and spare parts management. Duration: 3-5 days at Ansan-si or Korean customer factory for maintenance technician certification. Korea Ever-Power’s Ansan-si training programme is delivered in Korean by Korea Ever-Power application engineers and covers ZQ40/ZQ60 and ZQ60HE machine types. Korean customers with large ZQ IBM fleets (5+ machines) can request bespoke multi-machine maintenance training tailored to their specific ZQ model mix and Korean production environment.

Ερώτηση 04

What ZQ IBM service contract options does Korea Ever-Power offer to Korean customers?

Korea Ever-Power offers three ZQ IBM service contract tiers for Korean customers beyond the standard 12-month machine warranty. Standard service contract (year 2-3 post-warranty): annual service visit by Korea Ever-Power engineer (1 day on-site at Korean factory) covering preventive maintenance per annual schedule (hydraulic oil change, injection cylinder seal inspection, barrel heater band resistance check, ZQ HMI calibration); unlimited remote diagnostic calls during contract year; 15% discount on spare parts orders; Korean KakaoTalk service request channel. Premium service contract (year 2-5): all Standard tier services plus quarterly remote VPN diagnostic session (Korea Ever-Power engineer remotely reviews ZQ machine operating data trend, identifies developing faults before stoppage); 2 on-site engineer days per year; 20% spare parts discount; 4-hour maximum remote response SLA during Korean business hours; priority spare parts dispatch. Enterprise service contract (multi-machine Korean facility, 5+ ZQ machines): dedicated Korea Ever-Power Korean service account manager; on-site resident engineer option (Korea Ever-Power engineer stationed at Korean customer facility 3-5 days/month for large IBM fleet preventive maintenance and rapid fault response); 25% spare parts discount; same-day Korean factory on-site response within Seoul and Gyeonggi-do area; annual IBM production optimisation review (Korea Ever-Power engineer reviews Korean IBM production data and recommends process improvement, mould optimisation or product format expansion opportunities). Korea Ever-Power Korean service team can provide service contract quotations to Korean IBM customers at any time after ZQ machine purchase based on ZQ model type, Korean IBM programme annual production volume and customer location relative to Ansan-si.

Ε 05

Does Korea Ever-Power support ZQ IBM machines purchased second-hand in the Korean market?

Korea Ever-Power provides after-sales service and spare parts for ZQ IBM machines purchased second-hand by Korean customers from used Korean IBM machine dealers, Korean IBM machine auction programmes, or direct purchase from first-owner Korean IBM customers retiring or upgrading their ZQ machines. ZQ IBM machine second-hand service procedure: the Korean second-hand ZQ machine purchaser contacts Korea Ever-Power’s Korean service team with the ZQ machine serial number (visible on the ZQ machine nameplate on the front panel). Korea Ever-Power retrieves the ZQ machine production record from Ansan-si factory records, confirming ZQ model specification, original FAT parameter file (if available), Korean first-owner delivery date and any previous service history recorded in Korea Ever-Power’s ZQ machine service database. Korea Ever-Power then provides: current spare parts availability for the specific ZQ machine serial number’s model and year; service contract options for the Korean second-hand purchaser; and optional ZQ machine condition inspection (Korea Ever-Power engineer on-site at Korean second-hand purchaser’s factory to assess ZQ machine mechanical and electrical condition before re-commissioning, issuing inspection report and recommended service actions before Korean production startup). ZQ IBM machine condition inspection is particularly recommended for Korean second-hand purchasers where the ZQ machine history is unknown (no FAT record, unknown production hours) to prevent Korean production startup with a ZQ machine requiring immediate maintenance that the Korean buyer was unaware of at purchase.

Ερώτηση 06

How does Korea Ever-Power handle ZQ IBM machine format upgrade requests from existing Korean customers?

Korea Ever-Power frequently receives format upgrade requests from Korean ZQ IBM customers who have established successful IBM container programmes on one format (e.g. 50ml cosmetic cream jar on ZQ40) and wish to expand to a new container format (e.g. 100ml body cream jar) on the same ZQ40 machine. Format upgrade service process: the Korean customer provides the new format container specification (volume, mouth diameter, material, neck thread, wall target, colour) to Korea Ever-Power’s Ansan-si mould engineering team. Korea Ever-Power evaluates the new format against the existing ZQ machine’s injection capacity (max shot weight check), platen size (new mould dimensions check against ZQ platen) and barrel temperature compatibility (new material same as existing or different grade). If the ZQ machine capacity is confirmed suitable for the new format: Korea Ever-Power designs and manufactures a new ZQ mould set for the new format, validates it at Ansan-si with FAT (optional), and delivers to Korean customer with process parameter file. If the new format exceeds the existing ZQ machine capacity (e.g. Korean customer requests 500ml supplement jar on existing ZQ40 — ZQ40 insufficient shot weight): Korea Ever-Power advises Korean customer on ZQ machine upgrade to ZQ60 or ZQ80 and provides trade-in programme for the ZQ40 machine toward ZQ60 purchase, or separately quotation for additional ZQ60 machine alongside existing ZQ40 for the larger format. Korea Ever-Power’s Korean customer format upgrade support programme has enabled numerous Korean IBM customers to grow their IBM container supply programme across multiple formats from a single ZQ machine investment into a multi-machine, multi-format Korean IBM production facility over 3-8 year expansion timelines.

IBM SERVICE ENQUIRY · KOREA EVER-POWER

Need IBM Machine Service or Spare Parts?

Korea Ever-Power provides ZQ IBM machine remote diagnostic, same-day spare parts dispatch, on-site service visits and annual maintenance contracts for Korean and global ZQ40–ZQ135 IBM customers from Ansan-si, Gyeonggi-do.

Contact IBM Service Team →

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