{"id":1221,"date":"2026-07-14T03:03:42","date_gmt":"2026-07-14T03:03:42","guid":{"rendered":"https:\/\/isbm-blow-molding.com\/?p=1221"},"modified":"2026-07-14T03:03:42","modified_gmt":"2026-07-14T03:03:42","slug":"ibm-machine-after-sales-service-and-support","status":"publish","type":"post","link":"https:\/\/isbm-blow-molding.com\/th\/ibm-machine-after-sales-service-and-support\/","title":{"rendered":"IBM Machine After-Sales Service and Support"},"content":{"rendered":"
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IBM AFTER-SALES SERVICE \u00b7 SPARE PARTS \u00b7 MAINTENANCE \u00b7 REMOTE DIAGNOSTIC \u00b7 KOREA EVER-POWER<\/span><\/p>\n

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IBM Machine
\nAfter-Sales Service<\/span> and Support<\/h1>\n

Korea Ever-Power\u2019s ZQ series IBM machine after-sales service programme covers the complete lifecycle of ZQ40 through ZQ135 IBM machines in Korean and global customer facilities \u2014 from machine installation and operator training through preventive maintenance scheduling, spare parts supply, remote diagnostic support and on-site engineering visits. IBM machine uptime is a direct production economics variable: every unplanned ZQ machine stoppage hour costs Korean IBM container producers KRW 140,000-500,000 in lost production margin depending on machine model and container programme.<\/p>\n

Spare Parts \u2022 Preventive Maintenance<\/span>
\nRemote Diagnostic \u2022 On-Site Support<\/span>
\nKorean & Global IBM Customers<\/span><\/div>\n

KOREA EVER-POWER \u00b7 \u0e40\u0e21\u0e37\u0e2d\u0e07\u0e2d\u0e31\u0e19\u0e0b\u0e32\u0e19 \u0e08\u0e31\u0e07\u0e2b\u0e27\u0e31\u0e14\u0e04\u0e22\u0e2d\u0e07\u0e01\u0e35 \u00b7 \u0e01\u0e23\u0e01\u0e0e\u0e32\u0e04\u0e21 2026<\/p>\n<\/div>\n<\/header>\n

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ZQ IBM AFTER-SALES SERVICE \u00b7 KEY RESPONSE COMMITMENTS<\/p>\n<\/div>\n

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REMOTE RESPONSE<\/p>\n

<2 hours<\/p>\n

Korea Ever-Power remote diagnostic response within 2 business hours for ZQ IBM machine fault during Korean and global business hours (09:00-18:00 KST Monday-Saturday). Emergency outside-hours: 4-hour response via Korea Ever-Power on-call engineer service<\/p>\n<\/div>\n

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SPARE PARTS SUPPLY<\/p>\n

Same-day dispatch<\/p>\n

Korea Ever-Power maintains ZQ series IBM spare parts stock at Ansan-si for same-day dispatch to Korean customers (DHL\/Lotte Global or Korean domestic courier). International spare parts: DHL Express 2-5 day delivery to global ZQ IBM customers at listed addresses<\/p>\n<\/div>\n

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ON-SITE RESPONSE<\/p>\n

Next-day (Korea)<\/p>\n

Korea Ever-Power on-site engineer next business day for Korean ZQ IBM customers requiring on-site mechanical or electrical fault resolution. International on-site: 3-7 business days depending on destination country and visa requirement<\/p>\n<\/div>\n

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WARRANTY<\/p>\n

12 \u0e40\u0e14\u0e37\u0e2d\u0e19<\/p>\n

Korea Ever-Power standard ZQ IBM machine warranty: 12 months from machine acceptance at customer factory, covering manufacturing defects in ZQ machine components (excluding consumables, mould tooling and customer-caused damage). Optional 24-month extended warranty available<\/p>\n<\/div>\n<\/div>\n<\/div>\n